telephony

Calls Won’t Stop

88% of appointments are still made by phone. You need a call center platform that handles calls with care and ease.

telephony

Telephony Matters

Many patients still prefer to talk on the phone when calling a healthcare provider. Phone calls provide immediate, real time interaction and create a more personalized experience for the patient. Telephony systems offer features such as call forwarding, voicemail, and more to ensure reliable and accessible communication for improved experiences and productivity.

telephony

PatientSync: A Powerful Mix of AI & Human

Technology should improve, not replace, the human connection in healthcare. Some things a human just does better than AI. Our call center technology is AI-powered and enhanced by human agents that are always ready to join a call to provide any assistance needed, so patients experience reduced wait times while still gaining a personalized connection.

Contact us to learn how PatientSync can help

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