Technology Built on Amazon Connect
Extensible, customizable, and secure, our healthcare communications technology is built on Amazon Connect. Power your needs—now and into the future.
TECHNOLOGY
Technology Purpose-Built for Better Patient Engagement
PatientSync is built on Amazon Connect and leverages a full suite of AWS technologies, customized and extended for healthcare organizations. Experience unparalleled security and uptime, and let us handle the IT burdens—allowing you to focus on what matters most.
Powerful Data Security
As a healthcare-focused business, we take data security seriously. Access to PatientSync applications requires user authentication through our Okta identity portal, and we are able to granularly control user access to each application. Our call recording software also has the capability to scrub any PCI data from call recordings and is obfuscated from any logs or transcriptions.
Ensure HIPAA Compliance
Our software is specifically designed for healthcare call centers, so data security and HIPAA compliance is paramount. All data is securely transmitted and encrypted at rest on our secure Amazon S3 and/or Redshift databases.
Built for Integrations
Our software is designed to integrate seamlessly into your existing systems, with numerous integration options for your phones and EMR. The platform is also compatible with many different systems and browsers.
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