Access all calls and chats from anywhere, by anyone.
Built on Amazon Connect and customized for healthcare organizations, Agent Connect leverages industry-leading technology and reliability to ensure calls are never dropped or missed.
Cloud-based and multichannel, Agent Connect offers queuing, prioritization, and IVR mapping. Prioritize patient centered care with custom greetings and specific call routing.
Keep track of information. Agent Connect automatically documents and encrypts all call recordings, texts, and online chats for traceability and quality assurance.
PatientSync’s platform is built on Amazon Connect, customized & extended for healthcare using our proprietary technology.
Field all telephone calls, web chats, text messaging. Agent Connect hosts everything in the cloud, so it’s accessible from anywhere, by anyone. Patient centered care has never been so easy.
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