Streamline Your Radiology Practice
Prevent patient leakage by improving appointment scheduling and creating a high quality patient experience.
Enhanced Test Scheduling
Clearly outline prescheduling questionnaires to secure patients’ ordered tests. Set scheduling preferences to ensure that tests are booked with the correct length and appropriate resource. PatientSync’s centralized platform integrates with EHRs to manage and track procedures, reducing errors and efficiently using resources.
Test Prep
Effortlessly provide patients with the correct prep instructions prior to their scheduled procedures, streamlining processes and increasing efficiency. Prioritize HIPAA compliance to maintain patient privacy throughout the test preparation process.
Referral Management
Call on referrals from providers and outside facilities for scheduling to get more patients in the door and quickly contact inbound referrals to ensure patients are captured and promptly scheduled. PatientSync streamlines the process to decrease delays while creating a quality care experience and improving patient outcomes.
Exceptional Patient Support
Patient support is paramount in healthcare. Use call scripting and training to ensure agents are empathetic and patient to create a comfortable experience for new and existing patients.
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Answer immediately, intelligently. AI-powered Virtual Agents answer instantaneously, provide information quickly, and reduce call volume to human agents significantly.
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Never miss another call. Our cloud-based platform is built on Amazon Connect—customized and extended for healthcare organizations—for an integrated system that can be accessed anywhere.
Agent Navigator
Get everyone on the same page. Our customizable agent guidance and patient-scheduling solution ensures agents follow your specific practice protocols and physician preferences on every call.
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